8. A department can be best prepared for scheduled maintenance or unplanned downtime in the following ways: Hold downtime drills. A-1a Doctors Order (Drug, IV orders) WebAssure that the draw lists of orders that have already been placed in Epic are available during the downtime. WebH-1 Surgical Pathology Consult - Downtime Use Only. The Epic Downtime icon is available on clinical workstations as well as under the Citrix icon (blue ball in the lower right corner of the desktop) or through Remote Access. WebOnly Use Epic SRO During Epic Downtimes BJC Downtime Hospital Procedures for Epic Down Emergency Department: ASAP Specific Downtime Procedures Labor and Delivery Background information on the different types of downtimes can be found in the bottom section of this page. WebOrder Sets from Epic will be available to be printed from the BCA PCs. 10. In order to maintain quality care, when the system is not available, interim paper documentation will be used. If your clinic enters patient encounter information captured during downtime into the system (i.e. Email, fax, or share your downtime forms form via URL. All of this can be found on the BCA or downtime computer, which is located in your department and is labeled as the Epic Downtime computer. Any work not saved by 11:58 p.m., March 25, will be lost. What information must be reported on downtime forms? The Generic ADT Labels will be used to label specimens, downtime forms, etc. After critical results are directly reported to the physician, all remaining reports are batched for reporting by fax or hand delivery to the physician. endobj
Use this form if the MayoACCESS or the MayoLINK test ordering application is not available. Clinical Documentation: Initiate use of paper downtime forms for any documentation that would otherwise be completed in Epic; any paper documentation must have a patient label affixed. Basic Functions. iii. Business Continuity Access, or BCA, is Epic's strategy and functionality to ensure operations during all types of downtimes, i.e. This form is specifically designed as a backup for the online test ordering applications to ensure timely and accurate processing of your order, specimens, and results. Our Vision:The world leader in advancing personalized health
site and faxed to the appropriate Radiology Department: EUHM 404-686-5780, CARD 404-686-4302, EUHM PET 404-686-5939, EJCH 678-474-7163, ESJH 678-843-7180, EUH/EUOSH 404-727-3368, EHH 404-501-8027, EDH 404-501-3292. %%EOF
During downtime operation, a hand review of all paper reports from the laboratory is conducted to identify critical results, which require immediate action. See below for additional details on the downtime. 5i6 UsA?d#=?.M@w)6 4| QRbjh"|6) =\rf@^mr.otRB'bZA"V0m4.\Oo_ PK ! If the system remains unavailable at the end of the current shift, patient data should be recorded by next shift responsible caregiver. gr&
Only emergent tests, blood product transfusions, and medications should be ordered during the downtime, using UIHC approved paper requisitions. %PDF-1.5
Despite the benefits of EHRs, their widespread adoption has also introduced potential new safety issues. system or interface software may require periodic maintenance. Bring Epic PPID for lab specimen collection and barcoded medication administration (BCMA) will be unavailable. BF9h. Edit epic downtime forms. Third-party health information systems provide Connect Care with important clinical data through information interfaces, but are not necessary for core Connect Care functions. Regardless of the length of downtime, the following must be entered into the electronic record and back timed when the system is available: Nursing will begin using the EMAR when the system is released to the nursing unit by pharmacy. site. The following resources can be used as a guide and reference for downtime planning, starting with the 1-page Byte. in the bottom right-hand Technology Corner. The support system or interface software may require periodic maintenance. Scheduled downtime that occurs to allow for hardware and/or software changes will be variable in duration and will depend on the amount of time required for the system to be off-line to implement changes. Note the PRDSRO icon may be named PRD Downtime in the desktop menu. WebPut any unused downtime check-in forms and the downtime log back into the downtime bucket. All users will be automatically logged out at 11:59 p.m. when the downtime begins. For example, if you have a form to capture vital signs, do not use a blank form to document this information. Available on any clinical workstation or mobile workstation. Name of the person responsible for the corrective action During downtime staff members will be able to print Patient Wristband Labels, Ticket to Ride and the Physician Handoff from the Epic Downtime system as long as the patient existed in the system prior to the downtime. hbbd```b``:"7A$;XUDXlu0yLIv0"O Ylr - o . WebClinical units can obtain extra downtime registration labels by calling Registration Scheduling will notify the Clinical Unit of all new appointments for the next day. WebHow to access: BCA Web icon Where to access: Any workstation used for Hyperspace Epic Level 3 Downtime: Epic Downtime Designated Computer (BCA PC) Access patient and For any downtime in EPIC, use the NEW Epic downtime processes, called BCA found in theRED binders on units/in WebInterlace Health provides Epic hospitals with a downtime registration solution that allows staff to capture patient information and print barcoded forms, wristbands, and labels on-demand when scheduled or unscheduled downtime occurs. 158 0 obj
<>/Filter/FlateDecode/ID[<34AAFA5D0F346E45AC3E35493986EC81>]/Index[138 58]/Info 137 0 R/Length 101/Prev 169070/Root 139 0 R/Size 196/Type/XRef/W[1 3 1]>>stream
Such problems trigger a "major incident", which is managed by established team and protocol. <>>>
Downtime Level 1 SRO (Read-Only) is a snap-shot of the RWJBH Epic system before the downtime started. Any user still logged in at 12:15 am will be automatically logged off. WebGlucommander Downtime: IV Insulin Downtime Form. G-9 Blood Transfusion Record. WebSituation: The Epic downtime event has concluded - End users are now able to sign-in to Epic Background: The Epic Application is used for patient clinical documentation and Your user profile in Hyperspace RPT Read Only is a read-only version of your normal user profile. All provider orders are entered into the electronic record with the following exceptions: Medication/IV orders that have been sent to the Pharmacy. If there are If your department is allowing scheduling during downtime for future appointments, you should maintain a printed master copy of the providers schedules for the current day and a WebAn Epic downtime occurs when Epic is unavailable for use at Houston Methodist or at Community Connect practices, usually during two instances: Scheduled downtimes: For 2. 7,8 One such safety issue is a downtime event, which is a period of time when the EHR and associated systems are unavailable. Orders: Manual order forms will be available on each unit in the designated downtime location as well as available via the online form on demand system. A pplication of Epic identification bands i. Use downtime procedures during this planned downtime. See below for details. Left For Dead 5. The clinical staff will sign the downtime form and notify the physician or provider the patient is ready to be seen using clinic standard process. 9. Netcare usually remains available. Print extra patient labels prior to any planned downtime. Private practice providers who dont have access to SharePoint should access the forms and policy in the unit downtime binder/folder. Our usual check-in forms can now be used and placed on the check-in table. 1211 Medical Center Drive, Nashville, TN 37232
):MK3-D\RO)^tGZ//ztJ0;@`h;OO)~d aLs Web4. `S___x CCR Bookmark or save the tip sheet on downtime essentials: For up-to-date information on an upcoming/current downtime, see the Connect Care Bytes blog or status page on Insite: Blogs: Downtime Notices (blogs.connect-care.ca), Status: Connect Care Systems Up/Down Status (status.connect-care.ca), Status: AHS Backup Status Page (ahsnow.ca). Downtime events occur regularly for planned maintenance and upgrades and can also be triggered by hardware Nursing Downtime Process: Blood Component Tracking N-07.072. As orders are received, transcribe onto appropriate order forms (details below). During Epic GoLive there is a possibility that some functionality may not be available. Copyright 2012 Health Care Information Systems. How would you give a prescription during downtime? Data Exchange. Copyright 2023 Emory Healthcare. All assessment data will be entered into Epic upon completion of the downtime for downtimes less than 4 hours. During the downtime, armbands, labels and face sheets will not be generated. A blank Downtime manual MAR should be used for new admissions. &(3 3Qzj$($@qhk*lQomH3@g`0$RR7AF;riH')97wzJ^KDHOrq%u' RZ;GG$v.8|w*}H~THv_7 PK ! Any paper order forms must have a patient label affixed. WebImmunizations. Web4. Name of any personnel involved in the downtime event WebSave documentation and log out of Epic before 12:05 am on Sunday, March 24. Pathology Blood Requisition, Pathology (select from 1 of 10 forms)
hb``b`` $P#0p4 A1 z?+2m`6f,wlKws%`F1Ya7iEw
Select it from your list of records. WebEpic is scheduled to be down once a month for routine maintenance. Dropped Out 2. Make sure you have all the necessary Epic downtime forms these forms can be printed from within the UNCH firewall by going to the UNC healthcare intranet home qA" word/_rels/document.xml.rels ( N0EHC=q5!uEb&{VMS.,6F93[|: *&@&tJhH[fPK\Y5..%Dl8wi J4MnH-x#wY Sn=gf_mwoU PK ! The evening before planned system downtime, print out the DAR/Patient Schedule, copay information report, and any clinical summary information needed. Scheduled downtimes are planned. ANTICIPATING DOWNTIME - Background Information. Verbal orders should be written using printed order sets found on the. Please see point-of-care testing guidance below. %
WebProcedures for EHR Downtime. WebWhat is Downtime? (Scheduling prints this report daily) To book new appointments for inpatients, call Scheduling or complete the Provincial Downtime Scheduling Request form. Name of corrective action taken, if any ?PHUv;}M%H"IZ]MwWJ7*dhy&G_ (4Y9ExBu/~C!]Gzqs).v'!OF]hp/n'>_p>r.Rb! @IL?X3 ~J>4-B9|JG[M'hs]Su (qK0|e!+U6H{3lt`.
ddhkRITRv-aNjWP*x|:9^lmj
XmBBc{rOg0v'B~ay`s=] J4Ufp^ 'lp2/537)9a server downtime, network downtime or power outages. After arrival, ED registration tubes an armband with CSN number to inpatient units. WebSelect all that apply. WebDowntime Response Process Downtime Forms Available: Online Clinical Resource Center Downtime computers Bins/drawers for specialty forms Paper orders labeled by unit and called/sent to fulfilling department Pyxis machines on override, so manual registration required 23 Results During Downtime Critical labs called All labs auto-faxed to unit Icons for these services may be seen on Connect Care workstations and via ". " Problems already recognized will be acknowledged (with mitigation instructions) for all users by one or more of the following channels: Bulletin Banner at the top of this Manual (bar with message appears at top of all pages), Alert pop-up visible during the Connect Care login process, Fan-out communications (email, fax) appropriate to the groups most affected, Update to Connect Care status page (status.connect-care.ca). All medications administered on the paper MAR are documented on the EMAR using the action of "During Downtime". give meds. All manual order forms with orders/signatiures must be retained and scanned into the EMR by the HIM department. Staff members will log into the Downtime environment using the same ID/password used on the Epic Production system. To view patient information during the downtime, you will need to access the Hyperspace RPT Read Only icon (see image below). Poor repair. The paper MAR is copied / faxed to pharmacy for the additional check of administrations. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. WebDowntime Form for Testing. No patient labels are available during downtime. Verbal orders can be given during the downtime, but please hold on writing order sets until the system comes back up. Duration of the downtime event Notification is sent in advance and outages are brief. You have 2 downtime applications to assist you if the power or Epic is down. 6iD_, |uZ^ty;!Y,}{C/h> PK ! Generic ADT Labels are to be used during planned downtime. site. The status column changes to Arrive. Enter all activity during downtime into Epic once the system is back up. pdfFiller is not affiliated with any government organization. Date and time of the downtime event