Diving was busy and good variety. No need to get dressed & line up at the buffet. Offers the best combination of Mexican cuisine dishes. Ready? Its full custom packages offer the opportunity to enjoy various treatments and exclusive services designed for the most discerning guests. The resort also offers spa treatments and diving and deep-sea fishing courses and excursions, but these are not covered by the all-inclusive package. It was not enough to ruin the trip but we have been home 6 days and are still not back to normal. Exclusive la carte restaurant "La Carreta" for breakfast, lunch and dinner*. Is Occidental Cozumel suitable for guests with disabilities? We had the buffet on 2 of the nights and Mexican restaurant twice, Italian once, and Seafood once. The food was good, not outstanding but enjoyable. Occidental Cozumel***** is a unique destination that is inspired by a Mexican estate and gives guests the chance to enjoy the treasures found in the Palancar Reef off the island of Cozumel. Room Amenities. They are truly who made this trip most special. The spa at the Occidental Grand Cozumel offers treatments like Shiatsu massages and mud and mineral body wraps and scrubs. We regret for not being able to provide you with a proper bed during your stay however we would like to take the opportunity to point out that all rooms are advertised as the assignations it depend of our availability, but we are open to change rooms, when we have a room with king bed available. Occidental Cozumel is already fully prepared to provide diving enthusiasts with everything they need to enjoy swimming among dolphins and sea turtles. Not only was the resort beautiful, but we somehow ended up with a suite! The service was great but A/C is antiquated! Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. The restaurant is air conditioned unlike the other restuarants. Does Occidental Cozumel offer any business services? Need upgrade resorts to get better food. A total of 8341 have reviewed the Occidental Grand Cozumel, giving it a rating of 4, on a scale of 1-5. The king sized bed was 2 singles and looked like a makeshift for us but still was comfortable and I guess we could have complained and got that, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We ate in the royal club restaurant for every meal. The oriental night was actually quite good, but the International night was atrocious. It's a once-in-a-lifetime experience. Buceo Medico Mexicano (Cancun) Surrounded by tropical gardens and mangrove forests, this upscale, all-inclusive beachfront resort is 4 km from Paradise Beach and 9 km from Dolphin Discovery Cozumel. Room was clean. The hotel staff and the dive staff This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The Occidental Cozumel ***** (5-star) hotel is a unique destination, masquerading as a Mexican hacienda, which offers the possibility of enjoying the treasures of the Palancar Reef off the island of Cozumel. a nice beach, this is not the resort for you. -Tony and Allyson. The suites also have two fully equipped bathrooms, which include a bathtub and shower for your comfort and total privacy. We are thrilled you enjoyed your recent stay with us. The A/C in the rooms is terrible. There are 6 restaurants, 4 pools (1 for kids), a spa and a fitness center. Dancing, dinner, beach, pools all were great !!! You'll wish you had more reservations, though. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Now $169 (Was $218) on Tripadvisor: Occidental Cozumel, Cozumel. Example- no pets. Occidental Cozumel | Barcelo.com If you sit along the edge, expect to take pieces of the coping with you when you get up. The pool is an oversized spa; the coping on the edges is cracked and deteriorating. Located right on the beach in Cozumel, Occidental Cozumel All Inclusive offers sea views, 3 outdoor pools, a hot tub and gym. Needs A/C upgrading for me to return, Great dive shop and spa for massages on property. Rooms open to balconies. A fantastic resort located in heaven on earth! This was often enough that we spent the majority of time in the activity pool. There were few rocks and the area was large enough to float and have a good time. Twice were locked out of our room. Please ask at the hotel reception for information about adapted services and facilities. Definitely not the introduction you would expect for a resort. Royal Level at Occidental Cozumel - All Inclusive - Expedia Occidental Cozumel has a childrens pool, in addition to supervised activities and a playground. Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant. Took forty minutes. Sincerely Gabriela Gaeta Guest Experience Manager. Free 24-hour room service (no extra charge), referential bookings at specialty restaurants and La Carreta restaurant, exclusive of the Royal Level. We are thrilled you enjoyed your recent stay with us. (6:30am 7am), Breakfast: 7:00 am to 10:30 am (7:00 am10:30 am). Featuring terraces or balconies, the airy rooms come with Wi-Fi (fee), TVs and minibars. Family Suite - Occidental Grand Cozumel We chose to go to town the other 2 nights after eating the dinner buffet. The rooms were in need of repairs and updating You could not control the ac temperature . The staff as LA Correta were amazing. Occidental Cozumel - All Inclusive 7.6/10 Good See all 1,005 reviews Popular amenities On private beach Pool Hot Tub Breakfast included All inclusive Spa Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600 View in a map Explore the area San Francisco Beach 11 min walk We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. The surroundings at Occidental Cozumel are one of the top 5 scuba destinations in the world. Perfect fusion of flavors from different cultures. See you in October. Normally when I visit Cozumel, I stay at a no-frills dive resort. Sorry for the inconvenience. 4 bars and a nightclub with a DJ provide the ideal place to enjoy a pleasant evening, have a cocktail or dance to the rhythm of Caribbean music. Read our, Dear Cindyshermetsnow Thank you for your insights following your recent visit. The trip to Cozumel went very well. The staff speaks multiple languages, including English and Spanish. For the most part, the people working at the resort are amazingnot so much for the management we dealt with. Diving Cozumel Ultimate Dive Experience programme on the island, Unlimited access to Xcaret park by booking the Unlimited Xcaret Xperience package, White sand cove in a privileged natural setting. The hotel was well kept and very nice. Offering sources of employment and professional growth to all staff with regular training. Book Now Loading. very kind and attentive. Shorts or sandals for men are not permitted. We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. All-Inclusive Services: 7 restaurants, 5 bars and a club, with unlimited meals and drinks ; 3 Pools, gym and hydromassage pool There were not enough umbrellas by the pool and there was little to no shade at the beach area . Nice property, very clean and calm. There are more places to choose from in the, occidental grand cozumel hotel cozumel, occidental grand hotel cozumel, occidental cozumel, grand cozumel, grand occidental cozumel, Frequently Asked Questions about Occidental Cozumel. Hiperbarica Riviera Maya 1 master suite with two bedrooms, living room and 2 bathrooms, one with hydro-massage bath for two people in the master bedroom. Surrounded by tropical gardens and mangrove forests, this upscale, all-inclusive beachfront resort is 4 km from Paradise Beach and 9 km from Dolphin Discovery Cozumel. Electricity: 110 Volts. The 247 rooms of the complex are surrounded by tropical gardens and a mangrove forest filled with exotic plants, a spectacular landscape to enjoy from the terrace or balcony. There are also kids' entertainment programs. and they said they would send someone. Felipe, Carlos and Jorge were awesome and made our family dinners some of the best we have ever experienced. The rate includes unlimited meals, snacks and beverages, kids club access and day and nighttime entertainment and activities, including tennis, kayaking, snorkeling, water polo, sailing and windsurfing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We have taken good note of your remarks related to the service you received in reception, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. Entertainment is good Jesus and Sonya made a great job. Navigate forward to interact with the calendar and select a date. We also greatly appreciate your comments on the quality and variety of our restaurants because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Bright yellow walls, tiled floors, patterned bedspreads and Mexican artwork add a local feel to the traditional furnishings. U.S. News analyzed more than 35,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings. OCCIDENTAL COZUMEL $169 ($218) - Tripadvisor
Sincerely Gabriela Gaeta Guest experience Manger, My hubby & I took our first ever vacation to Cozumel from Jan 27-Feb 3. The Occidental Cozumel ***** (5-star) hotel is a unique destination, masquerading as a Mexican hacienda, which offers the possibility of enjoying the treasures of the Palancar Reef off the island of Cozumel. Now $169 (Was $218) on Tripadvisor: Occidental Cozumel, Cozumel. Additionally, the Royal Level offers exclusive services. The Family Suite, measuring 380.58 square feet, provides spacious and comfortable accommodation for vacations with the family or with friends. Is Occidental Cozumel a pet-friendly hotel? The pools are beautiful, try out the free snorkeling at the hotel. The Occidental Cozumel***** hotel is a unique destination inspired by a Mexican hacienda, giving guests the chance to enjoy the treasures found in the Palancar Reef off Cozumel island. Occidental Cozumel - All Inclusive - Travelocity Don't trust the pictures of the beach-It looks nothing like the photos. The hotel has a great landscaping, we went for walks along the beach, really amazing sunsets. Justin and Lauren. Now $169 (Was $218) on Tripadvisor: Occidental Cozumel, Cozumel. Occidental Cozumel - All Inclusive - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040. Evidently there are no back up generators for an emergency. See you next year! See 8,660 traveler reviews, 6,646 candid photos, and great deals for Occidental Cozumel, ranked #23 of 65 hotels in Cozumel and rated 4 of 5 at Tripadvisor. la carte menu, reservations required. The staff is very friendly and helpful. Men have to have pants and closed shoes (depending who is working), yet enforced when their AC was actually fully. Cuisine Types:Buffet, Italian, American, Mexican, French. Conveniently located restaurants include Alberto's Beach Bar & Restaurant, Paradise Beach Cozumel, and SkyReef Cozumel. Taxes and fees that are shown are estimates only. Farthest from the buffet. Supporting local and regional trade, using products made in Mexico through the Sustainable Trade Policy. jon and Dominique are young adults and my mother is in her late sixties . We enjoyed breakfast, lunch and dinner at this restaurant and it was delicious every meal. Beach is almost gone . To us this was a comfortable relief from the heat). A dedicated bar for pool guests in the Royal Club does not exist. What are some of the property amenities at Occidental Cozumel? Own or manage this property? Dive shop was great. The staff at the activity pool is very friendly as well. I accompanied my family to this all-inclusive property from Feb. 24th to March 3rd, 2017. Occidental at Xcaret Destination combines a fully preserved natural and cultural environment with an all inclusive resort with an exclusive selection of rooms with the latest services and facilities. Plus, vacationers can participate in aquatic activities like snorkeling, windsurfing and kayaking. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our facilities. Priority reservations at la carte restaurants**. However, the sofa in the living room IS NOT sufficient for someone to sleep on. The room never got below 25 degrees C. It seems they have them set to limit consumption, but at least there was a large fan in the room that kept us cool at night. I just wanted to let you know how much we enjoyed our trip to Cozumel! Yes, Occidental Cozumel hotel is suitable for guests with disabilities. You will need more than 1 room for more than 2 guests unless there is an option for 2 queen sized beds. The wild life you see being in the mangroves is very cool. We will not be back. Their rules are not rules and they enforce different ones at different times. At Occidental Hotels & All Inclusive Resorts every day is a perfect day whether you are planning a family vacation, couples getaway, destination wedding and honeymoon or just need time to escape from it all. Buffet lunches and dinners were terrible. A BIG HUGE shout out to Jesus, his enthusiasm an entertaining skills made our week an great memory for names. Occidental Grand Resort Cozumel | Resort for a Day Carretera Costera Sur KM 17.5, Colonia El Cedral, San Francisco, Palancar Quintana Roo, 77600 Cozumel Dive Base Dive Equipment Dive Trips Safety Payment Stay at Occidental Cozumel Check out our special offers for divers and stay at the hotel just few steps away from the diving center. Cocktails, drinks with and without alcohol, in the lobby area. Every room at Occidental Cozumel ***** (5-star) hotel are surrounded by tropical gardens and a mangrove forest filled with exotic plants, a spectacular landscape to enjoy from the terrace or balcony. All-Inclusive Services: 7 restaurants, 5 bars and a club, with unlimited meals and drinks; 3 Pools, gym and hydromassage pool We complained in person at the Royal Club desk as well as multiple phone calls and absolutely nothing was done to correct it. I am delighted to know how my service helped in a positive way in your stay and I am very grateful for the time you took to write such a detailed comment. What parking options are offered at Occidental Cozumel? Parking is complimentary. There are also kids' entertainment programs. We really loved Occidental Grand and would stay there again if we go back. The diving was great and the Dive Palencar outfit was great! Overview. Schedule: From 11:00 am to 5:00 pm (11am 5pm). The people at front desk is very professional, always taking care of our needs, thanks to Pamela and Carolina. The resort offers three swimming pools with pool activities like water polo and introductory scuba-diving classes. Guests seeking rest and relaxation can sunbathe on one of the best beaches that the island has to offer, with crystal clear waters and white sand. Would not recommend this place to anyone. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Its very unlikely that we will come back. And if so, does the hotel have snorkel gear you can use or rent? We are also pretty low maintenance vacationers. Creatures that hide during the day now come out and it is very common to find huge crabs eating on top of the coral and to find lobsters, octopus and eels swimming freely. Snorkeling at Occidental Grand 13 years ago Save I'm staying at the Occidental Grand and I heard the hotel's beach is a decent place to snorkel. She also brought us special margaritas one day when we were hanging out at the royal level "hot" tub. The pictures of the beach are misleading in that several of the palm trees have washed away (see picture). Thanks for everything! No big deal. Occidental Cozumel offers free parking for hotel guests. Near the relaxation pool there were frequently smells of sewage. The best places in Tulum are on our Map 421,074 maps downloaded so far Download Your Free Tulum Map - updated January 2015. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Good resort for the money. Occidental Cozumel Occidental Cozumel - All Inclusive Cozumel, Mexico. A maintenance person came to the room with a manager, looked inside the fridge, wiped away the water inside (this is not a good sign) and said it was working properly. Or use one of the 2 pools on property. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Occidental Grand Cozumel Map , Locate select a marker types, eco parks, cenotes near Occidental Grand Cozumel on a map of Tulum & the Mayan Riviera Mexico. Our room had air conditioning problems which was not pleasant. $89.00. A trip to this idyllic island in the Mexican Caribbean, only 45 minutes by ferry from Playa del Carmen, is something that you should do at least once in your lifetime. The staff told us that it was due to power outages across the island, however, we determined that was false. On Day 2, we asked about the fridge. Find out now for FREE Occidental Grand Cozumel Resort Timeshares Carretera Costera Sur Km 16.6, 77600 San Francisco Palancar, Cozumel, Mxico Cozumel International Airport (CZM) Occidental You would expect at least one option to get a grilled fish or something similar, but all of the seafood options were casseroles or breaded. One of the most unique packages features an underwater scuba wedding ceremony. It is air conditioned which is a plus compared to most other areas of the resort. Dear Justin T We would like to express our gratitude for the comments you made about your recent visit. The rooms are small but nice. Dive shop manager/ owner was not pleasant at all. The biggest bonus of the consierge package is room service! There were 2 pools at the resort and they were always busy and loud. The staff in the royal club lobby, Odalys, Carlos, Alejandra, made everything so smooth for us. Wonderful, helpful staff. Suites add separate living rooms; upgraded suites add dining rooms and kitchens. If you want. Which popular attractions are close to Occidental Cozumel? The Occidental Cozumel Resorts 7 restaurants and 5 bars allow guests to discover the secrets of the best Mexican and international cuisine. Every other guest we spoke to during our week long stay experienced the same issues with the A/C in their rooms. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Cozumel was an enjoyable one. A trip to this idyllic island in the Mexican Caribbean, only 45 minutes by ferry from Playa del Carmen, is something that you should do at least once in your lifetime.